The Nigerian Senate has organized a probe into the activities of the South African owned company, Multichoice Africa in Nigeria. The Senators expressed dissatisfaction over the services of the company, at the plenary session on February 24, when Senator Isah Hamma Misau (APC, Bauchi Central) sponsored a motion tagged, " Unwholesome practices of Multichoice Nigeria (DSTV).
Misau while moving the motion, accused Multichoice of dominating the Nigerian satellite television market, thereby enabling it to engage in negative and unhealthy practices amongst which are arbitrary increase in subscription charges, refusal to adopt pay 'as-you-use' model applicable in other countries, poor service delivery and absence of toll free lines for customers complaints.
The Senators then mandated the Senate Committees on Information and Trade & Investment to institute a public hearing on the matter and consider summoning the top officials of the National Broadcasting Commission (NBC) and Consumer Protection Council (CPC) over the issue.
The Senators then mandated the Senate Committees on Information and Trade & Investment to institute a public hearing on the matter and consider summoning the top officials of the National Broadcasting Commission (NBC) and Consumer Protection Council (CPC) over the issue.
Senate President Bukola Saraki said they will continue to safeguard the interest of Nigerian consumers. The two committees were given four weeks to carry out their investigations and report back to the house.
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